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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marlon Julien

September 5, 2024

5  out of  5
rating by Marlon Julien
"Iam Very Happy and pleased with the knowledge, professionalism, as well as patients as well as my Agent Micah Patrick worked so diligently trying to reach me…when I had said I’d be available! Even so State Farm worked Very hard at this office to make sure that I was an extremely satisfied customer and that Iam Thank you’ Much State Farm! ….Marlon Chesterfield, Va."
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Kendra Johnson

September 3, 2024

5  out of  5
rating by Kendra Johnson
"Katherine was very helpful. She explained all the details of our renters insurance. She was very friendly and knowledgeable"
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Jerry Adams

August 30, 2024

5  out of  5
rating by Jerry Adams
"Great experience!! Mica Patrick was very helpful. Very good Home and Auto rates!!!"
We responded:
"Thank you for your review and your business. I am glad we were able to provide great home insurance and auto insurance rates!"
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Billy P Bolen

August 27, 2024

5  out of  5
rating by Billy P Bolen
"loved working with Andrew he was really helpful"
We responded:
"Thank you for your review! So glad Andrew was able to help you with your insurance needs!"
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Avery

August 22, 2024

5  out of  5
rating by Avery
"I loved working with Andrew! He was very helpful."
We responded:
"Thank you for your review!"
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Andrea Zepeda Balderas

August 22, 2024

5  out of  5
rating by Andrea Zepeda Balderas
"I spoke with Andrew and he was a great communicator! He made sure all of my concerns were heard and found the best plan for me."
We responded:
"Thank you for trusting us to meet your insurance needs!"
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Nathan

August 22, 2024

5  out of  5
rating by Nathan
"I spoke to Andrew Cook today. He was very helpful and told me exactly what I needed to know!"
We responded:
"Thank you for your review! I am glad Andrew was able to help you with your insurance needs!"
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Madison Mills

August 22, 2024

5  out of  5
rating by Madison Mills
"Loved the service from Andrew!"
We responded:
"Thank you for your review! I am glad Andrew was able to provide great customer service!"
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Nancy Gedik

August 20, 2024

5  out of  5
rating by Nancy Gedik
"Very responsive, took the time to walk me through two issues I was facing. Professional, kind and efficient. Highly recommend for your insurance needs."
We responded:
"Thank you for your review and your business!"
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Leslee Walser

August 20, 2024

5  out of  5
rating by Leslee Walser
"Lauren helped us file a claim and answered all our questions during the process! Excellent customer service!!"
We responded:
"Thank you for your review and your business! I am glad Lauren was able to provide excellent customer service!"
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Abby Robinette

August 19, 2024

5  out of  5
rating by Abby Robinette
"When I was browsing life insurance policies and speaking to multiple insurance agents Brandy was by far the most informative and I will be returning to do Business with Katherine Patrick because of her."
We responded:
"I am so glad Brandy was able to help you with your life insurance needs!"
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Britty “Britty” C

August 19, 2024

5  out of  5
rating by Britty “Britty” C
"Brandy helped me out so much with understanding policies. She made the transfer from my other insurance company so easy. Give her a call to get the best quote, along with top notch customer service."
We responded:
"Thank you for your review and your business! I am glad Brandy was able to provide exceptional customer service!"
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Amber Hawkins

August 19, 2024

5  out of  5
rating by Amber Hawkins
"Promt and great service always helpful and timely response"
We responded:
"Thank you for you review and your business!"
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Sandy Cummins

August 19, 2024

5  out of  5
rating by Sandy Cummins
"Super helpful and always so kind!!! Would recommend them they found me the cheapest rate and have had the best customer service!"
We responded:
"I am glad we were able to get you a great insurance rate! Thank you for your review and your business!"
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Rebecca Taylor

August 19, 2024

5  out of  5
rating by Rebecca Taylor
"Brandy did a great job helping me set up mine and my son’s life insurance policy, she is very detailed and will make sure you are getting a great price."
We responded:
"I am so glad she was able to help you with your life insurance needs! Thank you for your review!"
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Gail McCrary

August 16, 2024

5  out of  5
rating by Gail McCrary
"Because I was out of state..I was apprehensive to do this over the phone but Brandi was si patient and helpful she made this so much easier!! I am so thankful I went with the right person and the right company fir my home owners and car insurance!!! 5 stars doesn't seem like enough!! Ty Brandi!!"
We responded:
"Thank you so much for trusting us with your home insurance and car insurance!"
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C. M.

August 16, 2024

5  out of  5
rating by C. M.
"I've had State Farm for some years now. My fiancé also has State Farm. I've tried other insurance companies, but they don't measure up to SF. A few decades ago, I was under another agent. They were ok, but I never got calls or received any direct information from that local agent and it was hard to reach them. Fast forward to my recent years, and I can truly say Katherine Patrick agency is the absolute best. Everyone I've ever had to talk to has been phenomenal. From Lauren, to even the new lady, Donna. Bless her heart, she's a sweetie, too. But my absolute favorite is Brandy. She's the best! My car broke down some time last year when it was cold. It just shut off in the middle of a very busy street during rush hour traffic. My daughter and I were literally stranded until my fiance' got there. In the meantime, as I submitted my info through their app to get a tow truck, Brandy called to guide me through everything. (I bet she doesn't even remember this.) We were so cold and frustrated, and although things went a little awry with the tow truck who is NOT a part of SF, she kept checking on us. The next day, she called as well. Just recently, I thought I had overpaid on my account. So, I called to get it cleared up. I kept telling them that I had made payments and shouldn't be paying again. She has been working with me nearly weekly, along with a couple of the other ladies to get this straight. Yesterday, she took the time (possibly 45 mins) to go through every single payment I've made to SF to show me what happened and why I "thought" it was wrong. I'm big on energy, and her energy is beautiful. Every single question I've had, she answers. She was looking for every discount she could find. She even gave me information on how to become an insurance agent if it was my desire to. Sweet lady all around. I can't ever see myself leaving this local agency. I don't even live in the area anymore, but I'm not changing, and they can't make me. LOL!"
We responded:
"Thank you so much for your review! I am so glad our customer care team was able to provide great customer service!"
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Anne Wallace

August 13, 2024

4  out of  5
rating by Anne Wallace
"Every time I call in and speak with Lauren she is so helpful, patient and polite. She makes the experience a delight everytime because she seems so happy to help. It is so refreshing to see that ."
We responded:
"Thank you for your review and your business! Lauren is precious and we are blessed to have her!"
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Latoya McClain

August 9, 2024

5  out of  5
rating by Latoya McClain
"Help me with a much better quote from what I was paying!"
We responded:
"Thank you for your review! I am so glad we were able to help you save money on your car insurance!"
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Steve Southwell

August 5, 2024

5  out of  5
rating by Steve Southwell
"Katherine was very easy to work with. We reviewed my coverage needs and set up a new policy. Very polite and gets back to you quickly."
We responded:
"Thank you so much for your kind works and for trusting us with your insurance needs, Mr. Southwell!"
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James Brawley

August 2, 2024

5  out of  5
rating by James Brawley
"Had a wonderful experience the lady was very good and it was doing her name was Catherine Patrick's couldn't ask for better service"
We responded:
"Thank you for your review and your business!"
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I See You Studios

July 30, 2024

5  out of  5
rating by I See You Studios
"Agent Jamie Wallen (Moun Holly, NC) is absolutely the BEST! I have never encountered a more genuinely helpful agent. I could tell the suggestions, additions and changes she advised of were because she wanted to I form me and she cared. Jamie built a rate for me that was significantly lower than the company I presently had AND I have the coverage I need. I'm refering everyone I know to speak with her to take a second look at their current rate and coverage. Thanks Jamie"
We responded:
"Thank you so much for your review and your business. I am so glad Jaime was able to help you save money and improve your insurance coverage!"
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Crystal Durham

July 30, 2024

5  out of  5
rating by Crystal Durham
"Excellent service, patience and consideration of my insurance needs. I hope we can do more business in the future."
We responded:
"Thank you for your review, Crystal! I look forward to seeing you and your daughter tomorrow!"
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Roofing and Gutter Mafia

July 11, 2024

5  out of  5
rating by Roofing and Gutter Mafia
"Brandy is my go to person from day one she has help with any insurance needs and questions. I would highly recommend given these guys a try for your insurance needs."
We responded:
"Thank you for your review and your business!"
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Alex Sanchez

July 9, 2024

5  out of  5
rating by Alex Sanchez
"Overall a great experience! I had recently set up an auto policy with Candace. She was polite, professional, and most importantly patient. From not being able to reach me for the better part of a day and a half to refiling application forms, and She was incredibly helpful in choosing the correct policy that covered what I wanted. That’s the kind of service you’d want to receive should an accident happen and need it to be handled by a office that values communication."
We responded:
"Thank you for your review and your business! I am so happy Candace was able to provide professional service. "